Create mountains of memories! Living and working in the Canadian Rockies is an excellent opportunity to bring out the inner-adventurer in you. We are offering opportunities to learn and grow, foster new friendships and experience authentic mountain living.
Pursuit Travel Canada has been providing amazing natural experiences to guests of the Canadian Rocky Mountains since 1892. Starting with two young brothers providing guided excursions in the Rocky Mountain national parks, we are now a leading travel and tourism provider in Canada offering Canada- wide vacation packages. We own and operate five of the biggest attractions in the Rocky Mountains; the Banff Gondola, Banff Lake Cruise, Glacier Adventure, Glacier Skywalk and Maligne Lake Cruise. We are passionate, local travel experts who help all our guests get the very most out of their Canadian travel holiday.
POSITION DESCRIPTION:
The Ticket Agent role will provide service in the form of ticket sales to individuals and tour groups. This position requires the ability to work in a team environment as well as independently. Responsibilities include; operate the front office ticketing system, collecting payment and issuing tickets to individual customers and tour groups, ensuring that each customer interaction is friendly, courteous, and professional, keeping the office orderly and clean, enforcing all Banff Gondola policies regarding group tours, minimum group discounts, and complimentary tickets, correspondence with tour companies in writing, over the phone, and person to person, maintaining order in the lobby area with line-ups, collecting feedback forms from customers, scanning access codes tickets at the Lower and Upper terminals, answering the phone and transferring calls while maintaining excellent phone manners, accurately handling credit card and vouchers, filling out cash remittance, and balancing payments received to tickets issued.
IDEAL CANDIDATE:
The ideal candidate will possess the following knowledge, skills and abilities:
- High attention to detail and good communication skills
- Cash handling experience
- Strong customer service skills
- Some accounting experience an asset
- To honour Pursuit Travel Canada’s commitment to be “Always Honest” all employees must consent to a criminal record and credit check
More Information
- Starting month Nov
- Interview options
Pursuit Banff
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Company Information
- Total Jobs 22 Jobs
- Industries Hotel Jobs, Ski Resort Jobs
- Locations Canada, Pursuit
