Location: Whistler, BC, Canada
Company: Whistler Blackcomb, Vail Resorts
Working Hours: 6am until 4:30pm
The Base Area Operations (BAO) Department is looking for a motivated individual to join our team, and help us create the best sense of arrival possible for our guests. Whether this be maintaining the plazas and facilities at the base of both Whistler and Blackcomb mountains; to assistance in parking efficiently and greeting guests with a smile. This job strives to create the best sense of arrival to our guests as they arrive at Whistler Blackcomb.
BAO Roads & Parking Attendants take care of 15+ parking facilities at the Whistler Blackcomb resort, including but not limited to: snow removal, maintaining grounds and cleanliness, indoor cleaning, washroom cleaning, minor facility maintenance, managing guest pick-up/drop-off locations and assisting across the resort where required.
Responsibilities:
- Efficient traffic flow management and parking assistance to our guests in resort managed parking lots.
- Clear, friendly and effective communication with guests in a quick moving environment.
- To emphasize best practice methods to maximize parking efficiency and guest experience.
- Ability to use traffic equipment and comply with PPE policy – including hi-vis, parking wands, ice traction devices etc.
- Frequent snow shoveling of outdoor areas.
- Ability to operate snow clearing equipment – shovels, salt spreaders and snow blowers if required.
- Sweeping and litter control of both indoor and outdoor areas of parking zones.
- Emptying garbage and common area recycling bins both inside and outside of parking zones.
- Maintaining building cleanliness and frequent washroom cleaning at parking facilities of Whistler Blackcomb.
- Adherence to all safety and operational policies, PPE & procedures – your safety is our priority!
- Responsible for all equipment and supplies. Ensure that supply closets are clean, neat, and accessible.
- Assisting the Base Area Operations day attendant team with cleaning and snow removal procedures on peak days and when required.
Expectations:
- Demonstrate our core values: ‘Serve Others, Do Right, Be Inclusive, Drive Value, Do Good, Be Safe and Have Fun’.
- Work the best schedule – 4×10 hour days with 3 days off!
- Always show up on time, in uniform, and adhere to the grooming policy.
- Strives to exceed expectations in all facets of work, including safety.
- Willing to sign confidentiality and security agreements due to the nature and accessibility of the role.
- Able to work in all weather conditions and in varying terrain.
- Able to meet the physical demands of snow shoveling, salting and heavy lifting.
Qualifications:
- Knowledge of Whistler Blackcomb resort an asset but not required
- Demonstrate a high attention to detail.
- Ability to work independently and as part of a diverse team. Bring with you that ‘can-do’ attitude and willingness to help.
- Strong initiative, problem solving, and open communication skills.
- Proof of clear criminal record check.
BAO’s FAQS:
BAO is a department made up of 3 different aspects – Cleaning/Janitorial, Roads & Parking + Snow Removal.
What are the daily tasks expected of me and where do I work?
Daily tasks vary depending on which aspect of BAO you are primarily working (and choose). You could be managing traffic, parking lots, shovelling snow or cleaning guest/employee areas.
While we meet in one location for a pre-shift meeting each day, we work across all base locations of Whistler Blackcomb, stretching over 8kms!
What is the schedule structure for BAO?
The best schedule – 4x10hr shifts with 3 days off a week (and in a row)! We also have set schedules in place so you can plan your time off activities with ease.
What shifts are available with BAO?
6am – 4:30pm (winter) / 7am – 5:30pm (summer)
3pm – 1:30am (winter only. Cleaning/janitorial only)
5pm – 3:30am (winter only. Cleaning/janitorial only)
You’ve mentioned winter and summer separately – what’s the difference?
Winter we have a lot more demand on our department from a roads & parking and a snow clearing perspective. Lots of ski area = lots of people = lots of vehicles = lots of snow clearing!
Summer activities show a reduced demand on roads and parking (and no snow clearing) but that doesn’t mean the work stops – we clean buildings, have parking lots to manage, ensure outside grounds look great and the sense of arrival is on point!
Does this mean I’m working outside?
Shifts during the day, yes.
Shifts during the evening are focused primarily on cleaning – mostly inside.
Is there a uniform?
Yes! Depending on season, we provide you with polo shirts, work pants, mid-layer/jacket, hat/toque (winter also includes outdoor waterproof jacket and pants). You are expected to provide your own footwear.
What is the pay, perks and benefits?
Starting wage of $15.20 per hour. 1 Free meal with every shift. Staff housing options.
Company Information
- Total Jobs 22 Jobs
- Industries Ski Resort Jobs
- Locations Canada, Whistler Blackcomb
- Do you supply housing Yes
