Concession Attendants are responsible for ensuring a positive guest experience in The Woods’ outdoor patio and concession area. Responsibilities include taking orders, making beverages, running food and beverage items to tables, and ensuring the day-to-day maintenance and cleanliness of the outdoor patio and concession areas.
Duties and responsibilities:
- Following BC liquor laws and signing the ID pledge daily, stating that you will ask for two pieces of identification from anyone who looks under 40 before serving alcohol – no exceptions
- Serving guests at the concession window in a friendly and timely manner
- Following opening, closing and daily ongoing procedures, ensuring all tasks are completed
- Clearing and wiping all tables, chairs and floors to maintain a high level of cleanliness
- Ensuring cutlery/condiment stands and drink fridges are well stocked at all times
- Checking washroom facilities at regular intervals to maintain clean and fresh facilities
- Maintaining excellent communication with all other team members to promote a positive team environment
- Maintaining up-to-date knowledge of the floor plans of The Woods (both the outdoor patio and indoor dining room)
- Performing all side work duties as requested by Managers and/or Chefs
- Maintaining the outdoor patio (shoveling snow, salting walkways etc.) to ensure the safety of all guests and staff
- Emptying garbage/recycling bins and maintaining the cleanliness of the garbage/recycling area
- Notifying Managers/Supervisors of any maintenance issues that need to be addressed
- Assisting team members as required to promote a positive guest experience
Position requirements/skills:
- Must have a valid Serving it Right Certificate or equivalent by the first day of employment (dated on or after October 18, 2018)
- Must have an understanding of Duty of Care as it relates to the responsible service of alcohol
- Ability to work well under pressure in a fast-paced environment
- Must be organized and punctual, reporting for work on time
- Must be able to work flexible hours including nights, weekend and holidays – Concession Attendants may be required to work overtime during busy periods
- Must have a high standard of personal appearance and grooming, including wearing the correct uniform/footwear and name tag while on shift
- Experience using POS systems
- Knowledge of SWP, SJP and WHMIS is an asset
Physical demands:
- Spend significant portion of time spent standing and walking
- Lift up to 50lbs multiple times a day
- Work outside in cold conditions
More Information
- Starting month Nov
- Interview options
