Host/Hostess

 As Host/Hostess you will act as our ambassador, ensuring guest’s first point of contact sets their expectations for exceptional service and cuisine.

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status
• Duty meal in our newly renovated staff cafeteria
• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)
• Discounts on food & beverage/fitness centre/spa/golf
• Opportunity to develop your talent and grow within Fairmont Banff Springs and over 5,000 properties with Accor

What you will be doing:

• Complete Daily Operations ( i.e. opening and closing duties, daily cleaning, dining room and patio preparation, moving and arranging tables and chairs, reservation bookings, confirmations and cancellations, coordinating FOH and BOH with regards to services, guests, allergies, VIPs, )
• Meet, greet and seat guests and maintain daily floor plans to suit forecasted guest and staffing levels
• Maintaining an extensive knowledge of menu items, beverage offerings and restaurant operations and assist servers and food porters as needed

Your experience and skills include:

• Must have Pro-Serve Certification
• Previous food and beverage experience required
• Previous Open Table or similar reservation system experience an asset
• Knowledge of food, wine and beer an asset
• Must be able to lift and carry up to 40+lbs and be able to be on your feet for 8 hours or more

Your team and working environment:

• Fast-paced, upscale, luxury hotel
• Close proximity to multiple ski resorts in winter and world-renowned hiking trails in summer
• Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada.