Create mountains of memories! Living and working in the Canadian Rockies is an excellent opportunity to bring out the inner-adventurer in you. We are offering opportunities to learn and grow, foster new friendships and experience authentic mountain living.
Pursuit Travel Canada has been providing amazing natural experiences to guests of the Canadian Rocky Mountains since 1892. Starting with two young brothers providing guided excursions in the Rocky Mountain national parks, we are now a leading travel and tourism provider in Canada offering Canada- wide vacation packages. We own and operate five of the biggest attractions in the Rocky Mountains; the Banff Gondola, Banff Lake Cruise, Glacier Adventure, Glacier Skywalk and Maligne Lake Cruise. We are passionate, local travel experts who help all our guests get the very most out of their Canadian travel holiday.
POSITION DESCRIPTION:
The Ticket Agent will provide service in the form of ticket sales to individuals and tour groups. This position requires working in a team environment as well as independently. As a Greeter, welcome every newcomer entering the attraction, up top and on the Dock, helping them to their desired destination. Responsibilities include; operating the front office ticketing system, collecting payment and issuing tickets to individual customers and tour groups, providing friendly, courteous, and professional customer service, keeping the office orderly and clean, applying all Banff Lake Cruise policies regarding group tours, minimum group discounts, and complimentary tickets, correspondence with tour companies in writing, over the phone, and in person, maintaining order in the Boathouse area with line-ups, collecting feedback forms from customers, scanning access codes tickets, answering the phone and transferring calls, accurately handling credit card and vouchers, filling out cash remittance, and balancing payments received to tickets issued all while maintaining a safe and clean environment in all areas controlled by the Banff Lake Cruise.
IDEAL CANDIDATE:
The ideal candidate will possess the following knowledge, skills and abilities:
- Attention to detail and good communication skills
- Cash handling experience
- Strong customer service skills
- Some accounting experience an asset
- To honour Pursuit Travel Canada’s commitment to be “Always Honest” all employees must consent to a criminal record and credit check
More Information
- Starting month Jun
- Interview options
Pursuit Banff
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Company Information
- Total Jobs 22 Jobs
- Industries Hotel Jobs, Ski Resort Jobs
- Locations Canada, Pursuit
