Receptionist

Are you a warm and approachable person who is an expert task juggler? If so, we’d love to hear from you!

Our receptionists are the first member of Hand Picked our guests to speak to, which means you’ll get to make one of the biggest impressions. You will be able to give a fantastic welcome and get our customers excited about their stay, whether that’s showing off the hotel with a guided tour, or remembering Mrs. Humphrey’s passion for afternoon tea.

It doesn’t matter if they’re first-time visitors or returning guests, you’ll charm them from the initial welcome to the “have a safe journey home” with your impeccable standards of service. You’ll strive to know what someone needs before they even know it themselves, leaving them impressed, reassured, and most importantly, feeling at home.

We are looking to fill a full-time (40 hrs per week) role, which offers a mixture of hours and flexibility, including early shifts from 06:45 – 3:15 pm and late shifts from 2.45 pm – 11.15 pm. This is on a rota basis and includes weekends and occasional overnight shifts.

What’s in it for you:

A competitive salary of £10.50 per hour.
Use of Health Club facilities including gym, swimming pool, and fitness classes.
Delicious meals on duty provided.
28 days holiday rising to 33 days with service – we think it’s fair to value loyalty.
£30 staff stays with Hand Picked Hotels per room Bed & Breakfast PLUS 25% discount on all food & drink. Yes, it’s as good as it sounds!
A share of a service charge – 100% of which is split between the team.
Annual loyalty awards (like afternoon teas and overnight stays).
Working in stunning surroundings and in a property packed with character.
Free parking on site.
Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.

About you:

Most of all, you’ll have a friendly, welcoming, and genuine manner.
You’ll be passionate about making our guests feel at home, and will develop a thorough knowledge of our of hotel products and services.
You’ll feel comfortable in a fast-paced, busy environment.
You’ll ideally have previous experience in a similar environment and role, but this is not essential.
You’ll be excellent at building a rapport with new and returning guests.