Seasonal Office Worker

Unlock Your Seasonal Adventure: Join Our Tourism Team as an Office Maverick! Job Title: Seasonal Tourism Team Member

Requirements:

• Education or experience in guiding, instructing, tourism, travel, communications, or performing arts.
• Proficient in English for all activities.
• Exceptional communication and social skills, both professional and friendly.
• Proficient in Microsoft Suite.
• Experience with booking software.
• Familiarity with privacy regulations, including GDPR.
• Respectful, mindful, and values teamwork.
• Willingness to learn and embody the “Owl ways.”
• Enthusiasm for nature-based transformational tourism.

What we are Looking For: We seek dedicated team members committed to the dynamic field of tourism in Tromsø & Senja. Challenges are inherent, and our high season over Christmas demands full availability. Skilled tourism workers ready for a Nest where every season brings exciting variations are ideal. Join us if you envision becoming a part of our Nest season after season.

Additional Requirements:
• Fluency in languages such as French, Spanish, Italian, or Mandarin.
• Experience in safety-related roles (safety diver, safety officers, surface support).
• Handy skills for equipment maintenance.
• Up-to-date first aid, primary & secondary care certifications.
• Ability to drive in Norway. If you’re passionate about tourism, eager to embrace challenges, and ready to become an essential part of Wandering Owl’s Nest, apply now. Join us in creating unforgettable experiences in the captivating landscapes of Tromsø & Senja!

For a seasonal office position in tourism, an ideal employee profile would include:
• Customer Service Skills: Ability to provide excellent customer service, as the role may involve interacting with tourists and handling inquiries.
• Organizational Skills: Capacity to manage reservations, keep records, and handle administrative tasks efficiently in a fast-paced environment.
• Communication Skills: Clear and effective communication, both written and verbal, is crucial for dealing with customers and collaborating with team members.

• Adaptability: Given the nature of seasonal tourism, flexibility and adaptability are vital to handle variations in workload and unforeseen challenges.
• Tech Proficiency: Competence in using basic office software, booking systems, and possibly customer relationship management (CRM) tools.
• Attention to Detail: Precise attention to detail is needed to ensure accurate bookings, maintain records, and provide seamless customer experiences.
• Problem-Solving Ability: Capacity to address customer concerns or issues promptly and find solutions, contributing to overall customer satisfaction.
• Team Player: Collaboration with colleagues and other departments is common in a tourism office, making teamwork an essential quality.
• Knowledge of Privacy Regulations: Familiarity with privacy regulations, such as GDPR, if applicable, to handle customer data appropriately.
• Cultural Sensitivity: Understanding and respecting diverse cultures, as tourism often involves interactions with people from various backgrounds.
• Multitasking Skills: Ability to handle multiple tasks simultaneously, from assisting customers to managing administrative duties.
• Seasonal Commitment: A commitment to working for the entire seasonal duration, especially during peak periods like holidays.
• Positive Attitude: An upbeat and positive attitude contributes to creating a welcoming atmosphere for both customers and colleagues.
• Problem Prevention: Proactive in identifying potential issues and taking preventive measures to ensure smooth operations.
• Tourism Background: While not always necessary, a background or interest in tourism can be advantageous for better understanding customer needs and industry dynamics.
• Language Skills: Depending on the location and customer base, proficiency in additional languages might be beneficial. Remember, the specific requirements may vary based on the nature of the tourism office and its offerings, so these points provide a general guideline for an ideal employee profile.