Tube Park Attendant/ Resort Associate
*All Whistler Blackcomb Resort Associates work across multiple departments to ensure fulltime hours (40 hours per week) and job variety. So, in addition to the responsibilities of this role, you can expect to be trained and work not only in your department but in other departments as well. Candidates must be willing to work 40 hours per week and be open to working in multiple areas.
Job Summary:
To operate the assigned position (s) within the Tube Park safely and efficiently while providing guests of Whistler Blackcomb with courteous and friendly service. Positions include: Starter, Lift Operator, and Ticket Validator. To achieve and maintain the highest standards; requires dedication to the Team in a very challenging environment.
What you’ll be doing:
- Maintain a high quality, friendly and cooperative relationship with guests, the crew and other mountain staff.
- Adhere to all operational and safety procedures; ensuring safe efficient operation of the lift and park.
- At every opportunity, greet each and every guest in a friendly manner, making eye contact whenever possible.
- Provide physical assistance to guests when required.
- Strive to assist the guest before the guest asks.
- Responsible for establishing and maintaining all operational aspects of the Tube Park including tubing lanes, pedestrian areas, signs.
- Maintain high housekeeping standards throughout the Tube Park including tool storage, spectator area, and park buildings.
- Generally provide a groomed, uncluttered, litter-free environment.
- Notify Supervisor/Lead Hand immediately of any unsafe, unusual, abnormal situations or incidents.
- Prepare and complete required documents.
- Inform Supervisor/Lead Hand if work areas are in need of tools, equipment or any special attention.
- Continually remain aware of the guest and their position in relation to tubing lanes, the conveyor
- lift, and anywhere else with the tubing park.
- Perform all tasks as assigned by the Supervisor/Lead Hand.
- Comply with all procedures and policies as set out in the Employee Handbook.
- Attend all employee meetings.
- Strive to continually improve in safety, service and job satisfaction.
- Carry out all responsibilities with the highest level of professionalism.
- We are a company that works together and throughout the season you may be required to assist other departments as needed.
- Demonstrate our core values: Safety First, Striving to be the best, and showing that we care
- Always show up on time, in uniform, and adhere to the grooming policy!
Qualifications:
- Must possess excellent employee and public relations skills and be of a friendly and cooperative nature.
- Must be mature, energetic, dependable and self-motivated.
- Must be able to reason and react with quick, thoughtful judgment, while remaining calm under pressure.
- Must have a strong command of English, both written and spoken.
- Must be capable of performing physical/manual duties and meet the grooming standards.
- Enjoy working outdoors and maintaining high service standards during inclement weather conditions Proof of clear criminal record check
